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Messages - gabishull

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DAQ Software/Firmware / Re: Firmware Only Uploads when using 2.0 port
« on: December 01, 2016, 07:43:00 PM »
Hello Daniel,

We purchased 2 boards from the same supplier as you. I tried the setup on the second board and it worked perfectly! I'm not sure how the other one was damaged, but thank you so much for the help. Will have to investigate further how the other one is damaged at a later time.

Gabriella Shull

DAQ Software/Firmware / Re: Firmware Only Uploads when using 2.0 port
« on: November 30, 2016, 11:17:00 PM »
Thank you Daniel,

-When I verify that the USB registers in the 2.0 port as miniscope after removing K1 jumper and then proceed to plug the same USB into the super speed port it simply does not register in Device manager nor control center at all, nor do I hear a sound suggesting that a USB device has even been attached.

- I attempted this again on another computer that only has super speed ports and windows 10 (the primary computer has windows 7), the computer does not register that there was a device plugged in at all (in the boot from EEPROM mode aka without K1 jumper). If I put in the boot from USB mode it registers as the original device name from the supplier.

- The USB 3.0 device I am using is also 1 meter and, according to digi key, of high quality.

- Although the coax cable does seem long it is actually only 32 inches, would shortening it further be worth it?

I have yet to try the oscilloscope, but if the USB in the super speed port does not register at all as a device (in the boot from EEPROM mode (it does register as a normal cypress USB in the boot from USB mode but then fails to upload I2C or RAM)), would an error in the coax cable affect this registration process I am observing? If there is a driver problem, what do you predict would be at issue if it is loaded properly onto the EEPROM in the USB 2.0 port? I have up to date drivers from the latest Cypress model and have downloaded them several times on different machines. Although my USB 3.0 device is supposed to be of high quality I may try obtaining another one to verify it is not the USB itself. Let me know your thoughts, and thank you so much for your help.


DAQ Software/Firmware / Firmware Only Uploads when using 2.0 port
« on: November 30, 2016, 05:58:49 PM »

So I have assembled everything correctly I assume due to the 3 LEDs on the main board lighting up as well as the red light on the CMOS board. My device initially registers as a cypress USB device in device manager and the control center when it is plugged into USB 2.0 ports as well as USB 3.0 ports. However, when I attempt to program the device through I2C EEPROM on the 3.0 port the device disappears from the control center as well as the device manager and does not reappear. It does not prompt me to select the proper .img file, but simply says "waiting for cypress boot programer device to enumerate..." then says "cypress boot programmer device not found". If I repeat this process with the USB 2.0 port, I am prompted to select the .img file, the uploading succeeds, I turn off the device and wire it to upload from EEPROM, and my device registers as a MINISCOPE. When I go into the software the error I get is msCAM frame retrieve error! and I see the red screen. I assume this failure may be due to the lack of using the USB 3.0 port, however, as I mentioned my upload only succeeds from the regular USB port. I am not sure why the super speed port upload is failing.

Things I have Done to Resolve USB 3.0 port error
- Verified it is a USB 3.0 cable, and port (SS is on both)
- tried on Windows 10 and 7
- Downloaded the drivers several times and verified it is in the proper location
- Tried simply flashing it to the RAM on USB 3.0 port (it fails)
- Verified the super speed port is routed correctly by booting into BIOS

Things I have Done to Resolve msCAM error
- unplugging the coax while powered, turning off, plugging back in and rebooting
- Connected to all camera number options (only red screen when using camera 0 thus I assume this is the correct one)
- clicked connect twice

Attached are images of the setup. Let me know what you think.

- Gabriella Shull

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