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DAQ Software/Firmware / Firmware Only Uploads when using 2.0 port
« on: November 30, 2016, 05:58:49 PM »
Hello,
So I have assembled everything correctly I assume due to the 3 LEDs on the main board lighting up as well as the red light on the CMOS board. My device initially registers as a cypress USB device in device manager and the control center when it is plugged into USB 2.0 ports as well as USB 3.0 ports. However, when I attempt to program the device through I2C EEPROM on the 3.0 port the device disappears from the control center as well as the device manager and does not reappear. It does not prompt me to select the proper .img file, but simply says "waiting for cypress boot programer device to enumerate..." then says "cypress boot programmer device not found". If I repeat this process with the USB 2.0 port, I am prompted to select the .img file, the uploading succeeds, I turn off the device and wire it to upload from EEPROM, and my device registers as a MINISCOPE. When I go into the software the error I get is msCAM frame retrieve error! and I see the red screen. I assume this failure may be due to the lack of using the USB 3.0 port, however, as I mentioned my upload only succeeds from the regular USB port. I am not sure why the super speed port upload is failing.
Things I have Done to Resolve USB 3.0 port error
- Verified it is a USB 3.0 cable, and port (SS is on both)
- tried on Windows 10 and 7
- Downloaded the drivers several times and verified it is in the proper location
- Tried simply flashing it to the RAM on USB 3.0 port (it fails)
- Verified the super speed port is routed correctly by booting into BIOS
Things I have Done to Resolve msCAM error
- unplugging the coax while powered, turning off, plugging back in and rebooting
- Connected to all camera number options (only red screen when using camera 0 thus I assume this is the correct one)
- clicked connect twice
Attached are images of the setup. Let me know what you think.
- Gabriella Shull
So I have assembled everything correctly I assume due to the 3 LEDs on the main board lighting up as well as the red light on the CMOS board. My device initially registers as a cypress USB device in device manager and the control center when it is plugged into USB 2.0 ports as well as USB 3.0 ports. However, when I attempt to program the device through I2C EEPROM on the 3.0 port the device disappears from the control center as well as the device manager and does not reappear. It does not prompt me to select the proper .img file, but simply says "waiting for cypress boot programer device to enumerate..." then says "cypress boot programmer device not found". If I repeat this process with the USB 2.0 port, I am prompted to select the .img file, the uploading succeeds, I turn off the device and wire it to upload from EEPROM, and my device registers as a MINISCOPE. When I go into the software the error I get is msCAM frame retrieve error! and I see the red screen. I assume this failure may be due to the lack of using the USB 3.0 port, however, as I mentioned my upload only succeeds from the regular USB port. I am not sure why the super speed port upload is failing.
Things I have Done to Resolve USB 3.0 port error
- Verified it is a USB 3.0 cable, and port (SS is on both)
- tried on Windows 10 and 7
- Downloaded the drivers several times and verified it is in the proper location
- Tried simply flashing it to the RAM on USB 3.0 port (it fails)
- Verified the super speed port is routed correctly by booting into BIOS
Things I have Done to Resolve msCAM error
- unplugging the coax while powered, turning off, plugging back in and rebooting
- Connected to all camera number options (only red screen when using camera 0 thus I assume this is the correct one)
- clicked connect twice
Attached are images of the setup. Let me know what you think.
- Gabriella Shull