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Topics - Wendy Yue

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DAQ Software/Firmware / Frame retrieval error, 3 DAQ box lights
« on: March 02, 2017, 03:12:37 AM »
Hi,

We got a msCam frame retrieval error message and a red screen when we tried to connect the miniscope software to the scope camera.
1. All 3 lights in the DAQ box are brightly and stably green.
2. The scope was connected to the DAQ box before powering through USB.
3. Problem persisted when operated through a different computer.
4. Problem existed for all three miniscopes that we have built, despite one has been successfully connected and LED intensity adjusted via the software about a week ago.

Besides, the software always freeze when we tried to close the camera window.

Any suggestions as to how we may solve these issues?

Thank you very much,

Wendy



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