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Messages - Atkca

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Hi,

We've had problems with the msCam retrieve errors as well. We've found that this issue is resolved for us by opening up the software while the scope is not attached, then plugging the scope in, and then pressing the connect button. If we plug in the scope first and then open the software, we always get the red screen. I hope this helps!

Thanks,
Caroline Atkinson

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DAQ Software/Firmware / Re: Issues Uploading Firmware
« on: August 08, 2016, 06:28:38 PM »
Hi,

I ended up flashing the firmware to RAM just so I could test out my scope. After playing with the scope for a while, I tried flashing to the EEPROM again and it worked this time. I'm not sure why this would have changed anything, but it is working now!

Thanks

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DAQ Software/Firmware / Issues Uploading Firmware
« on: August 08, 2016, 03:50:29 PM »
Hello,

I am trying to upload the firmware to my DAQ PCB right now. When I plug it in, I see the bottom two LEDs light up. I had to manually install the drivers, and I see "Cypress FX3 USB Bootloader Device" instead of just Cypress USB Bootloader."

When I do press Program, FX3, and then I2C EEPROM, it says "Waiting for Cypress Boot Programmer device to enumerate" and then "Cypress Boot Programmer Device not found" after a few seconds.

I am not sure how to troubleshoot this.

Thanks.

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